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In order to process and ship your order, we need your name, phone number, payment information, billing address, shipping address, and e-mail address. This information is stored on a secure server to allow us to process orders and give customers the option to login for quicker check out or check on their order status and rewards points. In addition, if there are any issues regarding an order, we will use this information to contact you.
Contests: When we feature a contest, we generally request contact information. Participation in our contests is completely voluntary, and you are not obligated to disclose information. However, we use this information to notify contest winners about their prize.
We may use your contact information to respond to your requests and / or to communicate about your order status.
Newsletter Registration: Upon signing up for our Newsletter, you will be placed on our distribution list and may receive occasional emails about Matelets products, services, special offers, promotions, or site updates that we believe may be of interest to you. To remove yourself from these lists, login on our site and manage your newsletter subscription.
Email Correspondence: Upon placing an order, you will be emailed confirmation of your order. You will receive another notification email when your order has been shipped.
We may disclose customer information for the purposes described below, or for other purposes that you authorize:
Paypal Payment Services: We occasionally engage third parties to perform tasks on behalf of our business operations for which customer information may be disclosed. We use Paypal's services for credit card processing in order to obtain payment for our products.
When you enter sensitive information (such as credit card numbers) on our registration or order forms, Paypal's payment processor encrypts that information using their secure socket layer technology (SSL). We follow standard security practices to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use the best practices to protect your personal information, we cannot guarantee its absolute security from hacking.